Next Steps


We'll contact them.

First, we'll reach out to the storyteller via email and phone to arrange a pre-interview call. This call will help them spark forgotten memories by helping them create an outline of their memorable biographies. They can also answer the onboarding questionnaire (sent via email) to help them better prepare for their interview. At the end of that call, we'll find a convenient time for their 1-on-1 personal phone review.


We’ll record and edit their story for review.

We’ll record and transcribe their story for review. Once the phone interview is complete, we’ll transcribe the audio for them to review and make edits. The transcription will be available in the “My Account” section. They’ll have the opportunity to upload any photos they want to include in the book and cover.


Receive audio and digital copies to share.

Once the final draft is approved, we will format the story and send a pdf digital version of the book, along with the audio from the interview. If your gift includes hardcover books, we'll send the final draft to our printers. Once complete, we'll mail the books to the shipping address on file.

Any questions, feel free to reach out to

Go to My Account